PerformLA is an employee training and coaching program modeled after the City of Denver’s Peak Academy, where employees learn and implement tools that will continuously improve and redesign their services so they deliver the greatest value to residents. The City of Los Angeles’ Personnel Department created PerformLA to highlight the importance of continual process improvement and is working to make this a new norm for the City.
This webpage has been created to provide guidance for City employees who are interested in learning about PerformLA and the available tools. More information will be added to this page as the Personnel Department continues to grow this program. Please check back soon!
There are many different strategies and tools to consider while improving processes in an organization. Please see below for some of the most common tools:
The Personnel Department is hoping to learn about the innovations departments make using PerformLA strategies/tools. Please take a few moments to fill out the Google Form below so the Personnel Department can see the types of innovations that are being made (and with which tools). This will help staff improve our website as well as the available strategies.
survey link
