welcome to cers!

Candidate & Employment Record Services (CERS) is divided into five distinct sections: Certifications Unit, Records Unit, Folders Unit, Background Unit, and the AIF Review Team.


The Certifications Unit receives requests from City departments to certify eligible lists and generates certification lists by utilizing NEOGOV, the online applicant tracking system.  If you have questions regarding a Certification - Job Referral Notice you received, please contact the Hiring Department on your notice.


The Records Unit reviews and processes a variety of personnel transactions, such as transfers, leave of absences, suspensions and terminations of City employees to ensure compliance with Civil Service Rules and Personnel Policies. Staff reviews the disposition of all certifications to ensure appointments are in accordance with the Rule of Three Whole Scores.


The Employee Folders Unit maintains the civil service folders for all active City employees and the civil service and departmental folders of terminated employees. Staff is responsible for maintaining the employee work history database, and for filing, copying, and maintaining employment-related documents in employee civil service folders.


The Backgrounds Unit reviews the applications of all candidates on an eligible list to ensure that they meet City background standards. The process includes a review of work experience, admitted conviction information, and any special license, education or training required. Staff fingerprints new hires to the City and notifies departments of any potentially disqualifying criminal history information received from the Department of Justice.

contact info

700 E. Temple Street, Room 235
Los Angeles, CA 90012
(213) 473-9311

Regular Business Hours:
Monday - Friday (excluding holidays) 8:00AM - 4:00PM

Candidate and Employment Record Services (CERS) public counter is open to assist customers with appointments and with transactions that require an in-person visit. The health and safety of our customers remain our top priority, and we are committed to ensuring a safe environment for all.

To schedule an appointment for Civil Service Folder Reviews:

schedule an appointment

If you have questions regarding a Live Scan appointment, please contact the Hiring Department.