This FSS I position is in the Controller’s Office Citywide Payroll Support Section and is responsible for providing 2nd level Payroll support to the Citywide Payroll help desk.
Duties:
Support the Workday Human Resource and Payroll (HRP) System monitoring input and output processing across various modules and reviewing pay results;
Conduct analysis, troubleshoot, and research to resolve Workday system errors and reported problems;
Perform proactive change management, review new Workday releases, assess upcoming changes for their impact on existing processes and systems, and recommend workflow improvements based on thorough analysis of payroll procedures and methods;
Gather and prepare system requirements, write SNOW incidents for necessary programming fixes and enhancements, and work closely with the internal Payroll Systems team, consultants, and/or ITA to ensure successful testing and implementation of solutions;
Prepare formal communications for departments, draft and maintain operational procedures and manuals, develop essential payroll reports, deliver user training and presentations;
Review and analyze various reports to maintain data validity and system information control;
Performs other duties as assigned.
Desired Qualifications: Strong analytical, technical and problem-solving capabilities and interpersonal relations skills. The ideal candidates should work well independently under minimal supervision, thrive in a dynamic and changing environment, and be able to:
Perform independent research on complex processes that span multiple functional areas;
Prepare and present oral and written reports, advice and recommendations concisely, logically and convincingly;
Deal tactfully and effectively with staff, management, elected officials, consultants, City officers, representatives of public and private agencies;
Provide excellent customer service;
Ability to work effectively under pressure to meet deadlines;
Ability to multitask in a fast-paced and dynamic environment;
Ability to work independently and collaboratively in a team;
Attention to detail.
How to apply
Applications will be
accepted from individuals who have current status in the classification of
Fiscal Systems Specialist. Only those candidates who are deemed most qualified
for the position will be allowed to proceed in the selection process. Interested
candidates should submit a Departmental application along with a resume by July 10, 2026 at 4:00 pm to natasha.ray@lacity.org.
