job openings

The Zoo Systems unit provides overall coordination, management, and administrative support for the Department’s data, telephone, access control, video surveillance, and radio networks; with the Department’s website maintenance and support coordination recently added to the list of responsibilities. The selected candidate will be assisting in a variety of tasks, including but not limited to:

1.   Providing technical support and coordination for any tasks involving the department’s website, including working closely with contractors and other Zoo personnel in the design, implementation, and maintenance of a robust and secured hosting infrastructure for a new website.

2.   Installing and configuring servers, personal computers, software, and related peripherals.

3.   Performing network administration duties, including data backups, adding and deleting users, granting or restricting access rights, resetting passwords, and investigating and resolving cyber and connectivity issues.

4.   Monitoring critical applications and overall network infrastructure to ensure proper functioning, anticipate potential problems, and ultimately avoid or minimize downtime.

5.   Upgrading Department’s computer hardware and software, including servers and critical applications such as the point-of-sale system.

6.   Providing user training, individually or in a group setting, on existing or newly implemented systems.

7.   Identifying potential needs for new or revised departmental systems, making recommendations, and evaluating existing or new technologies that may be able to satisfy those needs.

8.   Troubleshooting, programming, or implementing in-house developed applications involving Microsoft Access, Microsoft SQL, or other database and application development tools.

9.   Producing technical procedures and documentation for new or existing applications.

10.  Performing other duties as assigned.

Some of these tasks often involve the carrying of equipment. Therefore, the ability to move or lift up to 50 pounds is required. In addition, the occasional driving of a motorized vehicle may also be necessary.  As such, a valid California driver’s license with a good driving record is also required.