PROGRAM MANAGER - OFFICE OF MAJOR EVENTS

Mayor

Exempt | Location: Civic Center

Annual Salary

$69,700.00 - $101,900.00

contact information

Cynthia Castellanos
cynthia.castellanos@lacity.org

job description

LOCATION: Los Angeles City Hall, 200 N. Spring Street, Los Angeles 90012

TERMS: Full-time, Exempt; Internal Transfer

SALARY: $69,700 - $101,900 (Mayoral Aide IV)

SUMMARY

The City of L.A. Office of Major Events (OME) works to welcome the world to Los Angeles for the 2028 Olympic and Paralympic Games, the 2026 FIFA World Cup, and other events of global significance. OME is charged with coordinating City departments and engaging external stakeholders to deliver safe, successful, and fiscally responsible major events while ensuring that all Angelenos benefit from these opportunities.

OME seeks a results-driven Program Manager to manage and coordinate the programs related to disability access for the City’s upcoming major events.

The OME’s Accessibility Team is responsible for oversight of event-related accessibility and the development of additional legacy initiatives that positively impact the lives of Angelenos with disabilities. This includes, but is not limited to, the following:

Improving the City’s capacity for disabled access compliance through the implementation of strategic administrative and budgetary initiatives.
Overseeing the development of training for City staff, contractors, and volunteers.
Supporting City departments in their procurement and delivery of accessibility-related services and equipment.
Informing the programming and delivery of inclusive youth sports initiatives, providing recommendation for long term accessibility-focused investments.
Developing and overseeing the delivery of workforce and economic opportunity programs to increase employment opportunities for people with disabilities and improve the accessibility of local small businesses.
Overseeing the selection, scoping, and design of infrastructure projects and operational programs at and surrounding competition venues, fan zones, and other key event-related facilities.
Managing the development of event operational plans across all subject areas.

PRIMARY RESPONSIBILITIES

Under the leadership of the OME’s Accessibility Chief, and in collaboration with the Office's senior management staff, the Program Manager drives delivery of critical programs and projects across all major event related subject areas.

Responsibilities include the following:

Strategic Planning: Assist in the development of the OME’s accessibility work plan, its priorities, and timelines.
Program Monitoring and Management: Monitor the progress of all projects and programs, initiate action with the responsible entity to ensure alignment with requirements, priorities, timelines, and budgets.
Stakeholder Coordination: Facilitate communication among City project teams and external stakeholders; provide strategic coordination to streamline efforts, reduce conflict, achieve objectives.
Creative Problem Solving: Approach all work and its challenges creatively with focus on providing solutions that increase access in a cost-effective and timely manner.
Communication and Reporting: Provide regular verbal and written updates to leadership on program status, challenges, and achievements. Identify potential issues early and recommend mitigation strategies to keep projects on track.
Administrative Support: Utilize computer technology (Google Suite, Word, Excel, Project Management tools) to schedule meetings, plan and document work activities; develop, edit, and maintain forms; and support the execution of contracts and drafting of policies and protocols.
Resource Recommendations: Advise City agencies on budget development and personnel allocation relevant to accessibility compliance for their work.
Other Relevant Duties as Assigned

KEY QUALIFICATIONS

OME is specifically looking for candidates who possess the following skills, knowledge, and abilities:

Minimum of 3 years professional experience in project coordination, analysis, administration, or other work relevant to the responsibilities detailed above.
Ability to organize, prioritize, and simultaneously manage multiple projects with attention to detail and high level of professionalism within the City of L.A. organizational environment.
Independent completion of complex tasks with positive outcomes.
Ability to take direction and work collaboratively with a positive attitude.
Familiarity with City of L.A. government operations, policymaking process, rules, plans, and functions of departments, agencies, and commissions.
Demonstrated ability to communicate complex ideas clearly in written and verbal formats.
Interest in improving the lives of Angelenos through organizational change.

ROLE EXPECTATIONS

This position may be filled by individuals in all relevant classifications.
This role may be a supervisory-level position.
This role is based in an office environment at Los Angeles City Hall, and it will require reporting to the office for in-person collaboration and meetings as well as working outdoors and at off-site meeting locations at times.

How to apply

HOW TO APPLY

Interested individuals should send a cover letter and resume by email to Cynthia Castellanos (cynthia.castellanos@lacity.org) with the subject line OME PROGRAM MANAGER - ACCESSIBILITY no later than October 24, 2025.

Suitable candidates may be contacted and hired before the application deadline. We encourage interested candidates to submit their applications promptly as the job posting may close before the listed deadline.

This is an exempt, at-will position. The individual appointed to this position will not accrue any civil service tenure, contractual employment rights, or due process rights. The incumbent may be removed, without any finding of cause, by the hiring authority.

The City of Los Angeles is an Equal Employment Opportunity Employer. As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodations to ensure equal access to its programs, services and activities. Please call (213) 744-9300 if you need assistance.

exempt employment

If employment is said to be exempt, it is meant that the employment is exempted from the civil service provisions of the City Charter. In order to receive a regular civil service appointment, employees must have successfully participated in a civil service examination, received a high enough score on the examination to be placed on and receive an appointment from an eligible list, and they must serve a probationary period. Exempt employees do not compete in a civil service examination, they are not placed on an eligible list and receive an appointment from that list, nor do they serve a probationary period. As a result, exempt employees do not have what is referred to as a “property interest” in their job. Exempt employees serve at the will of the appointing authority and can be terminated at any time without cause. Employees with a property interest in their job, i.e. civil service employees, cannot be deprived of their employment(discharged or suspended) without due process.

General Information About Exempt Employment

Exempt employees serve at the will of the appointing authority, and as such, they may be discharged, suspended or otherwise disciplined without cause. Exempt employees have no property interest in their employment, and any procedural benefit or other prerogative extended to them by their appointing authority is not intended to create and does not create any such property interest. No officer or employee of the City may make to any other officer or employee any representation of a property interest in employment which does not correspond to Charter provisions unless the City Council, by ordinance, permits such representation. No unauthorized representation can serve as the basis of an employee's reliance on, or expectation of, a property interest.

Employees Seeking To Become Civil Service Employees

There is no protective leave for an exempt employee appointed to a civil service position. Upon receiving a civil service appointment and passing probation, the former exempt employee will be subject to the Civil Service provisions described in Article X of the City Charter. Upon appointment, the civil service employee will begin to accrue displacement and layoff seniority on the first day of his/her civil service appointment and may file for promotional examinations for which s/he qualifies. A full or half-time exempt employee appointed to a full or half-time civil service position continues to: contribute to the Retirement System; accrue vacation time; accrue sick time; receive anniversary date salary increases; and, receive health and dental benefits identical to those received in the civil service position.

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