The work location will be: 433 E. Temple St., Los Angeles, CA 90012.
The duties of the position include but are not limited to the following:
Working in conjunction with clerical personnel engaged in support of district management and field personnel. Responsibilities of district clerical personnel include Water Trouble Board duties consisting of: operating a two-way
radio and relaying water trouble information to field crews; creating, updating and completing job status in eRespond, and/or CCB; and communicating with Department personnel, field personnel, and consumers. Other duties may
include, but are not limited to: processing damage reports for Department, and outside agency equipment; requesting paving, saw cutting, slurry, processing LADOT No Parking requests and collecting and entering data of vehicle time
(T&E); performing WMIS & CCB data capture of meter and service installations; backup timekeeping duties, which consists of gathering, evaluating, coding, and inputting daily time and handling personnel activities for approximately
100 employees, including odd-shift, continuous shift, MEA, 9/80, 5/40 and those subject to callouts; and preparing and sending dated files to Records Retention. Through cross training and desk rotation, staff may be assigned duties including typing and maintaining various reports, processing DigAlert requests, sorting mail, tracking and releasing invoices for payment, processing utility permits for excavations, or other related duties, in addition to the above-described duties. May be assigned other work for cross-training purposes to meet operating needs and perform other related duties as required. Training may be conducted at various Water Distribution District locations. Overtime may be required based on operating needs.
Skills, Knowledge and Ability:
• Knowledge of LADWP policies and procedures, Working Rules, MOUs, Civil Service Rules, and general office practices regarding timekeeping, personnel, and record-keeping procedures.
• Ability to exercise independent judgment and work independently with minimal supervision.
• Ability to organize, prioritize, and complete tasks in a timely manner.
• Ability to communicate clearly, tactfully, and effectively with outside agencies and Department personnel.
• Knowledge of Microsoft Word, Excel, Outlook, WMIS, CIS, RCAS, ERespond, CCB, and MWM is desired.
A valid California Class C Driver’s License is required and must be maintained during the course of employment.
