Student Professional Worker

Application

Police

Exempt | Location: Civic Center

Annual Salary

$26.01

contact information

Claude Gonzales
213-415-8105
n6411@lapd.online

job description

Part-time – Exempt. Students may work up to 20 hours per week. Work schedules are flexible and may be arranged around the student’s academic schedule. Regular availability during the Division’s primary IT support hours Tuesday through Friday, between 7:00 a.m. and 5:00 p.m., is strongly preferred. Final schedules will be established based on operational needs and supervisory availability.

Under the supervision of IT professional personnel, incumbents will perform a variety of IT-related duties listed below. Some additional duties will require the ability to transport, lift, move, and install computer hardware and software on a routine basis.

Essential Job Functions Desired:

Assist with the setup, configuration, deployment, replacement, and relocation of desktop computers, monitors, printers, scanners and related peripherals.
Install software and perform basic workstation configuration.
Familiarity with user authentication, account security, and access-control principles is desirable.
Provide first-level technical support to users by gathering information, documenting reported problems, performing basic troubleshooting, and escalating issues when appropriate.
Assist with help-desk ticket tracking, follow-up, and completion.
Document test results, system issues, and troubleshooting steps clearly and accurately.
Assist with Windows 11 workstation upgrades, equipment refreshes, and other technology deployment projects.
Create and update technical instructions, equipment records, checklists, diagrams, and other IT documentation.
Assist with testing software applications, system upgrades, interfaces, reports, and hardware configurations.
Maintain accurate computer equipment inventory, asset records, deployment lists, and related documentation.
Assist with organizing IT equipment, cables, supplies, storage areas, and server/equipment rooms.
Perform basic troubleshooting of computers, printers, scanners, software, network connectivity, and peripheral devices.
Assist with basic network device identification, cable tracing, port documentation, and connectivity testing.
Programming, scripting, database, or process-automation experience is desirable but not required.
Perform other related IT support duties and projects.

MINIMUM REQUIREMENTS:

· A valid California Class C Driver's License

· A college major in the computer/information technology related field is preferred but not required. Proof of enrollment in an accredited college or university will be required. Applicants must attach the required document(s) listed below at the time of filing (preferred).

SPECIAL REQUIREMENT INFORMATION: To qualify, applicants MUST provide the following five (5) documents:

1. City of Los Angeles Departmental Application obtained at https://per.lacity.org/doc.cfm?get=DeptApp.

2. Resume of Computer Experience or Projects. Describe relevant coursework, employment or volunteer experience, personal or academic technology projects, or any other hands-on experience supporting computers and users. Include any experience with Windows, Microsoft 365, computer hardware, printers, networking, inventory systems, help-desk support, documentation, scripting, programming, databases, or other technologies.

3. Proof of Current Enrollment. Acceptable proof includes Current Class Schedule or Registration Card confirming applicant has registered for the coming semester/quarter, or official transcripts. Unofficial documents will be accepted, but they must clearly show the class enrolled, the class term, the name of the school, and the student's name.

4. Proof of Academic Specialty regarding declared major (e.g., Computer Science, Information Technology, or a related field). Acceptable proof includes official transcripts which reflect the declared major or an official letter (with school seal and signature) stating the declared major.

5. Proof of College Units Earned or Academic Status (e.g., freshman, sophomore, junior or senior). Acceptable proof includes official transcripts or an official letter (with school seal and signature) stating the units earned towards academic status.

How to apply

All documents required above must be submitted to LAPD Forensic Science Division by email to N6411@lapd.online. Please contact Management Analyst Claude Gonzales at (323) 415-8105 if you have additional questions.

SELECTION PROCESS: Applications are subject to review and only the most qualified candidates will be invited to an interview.

exempt employment

If employment is said to be exempt, it is meant that the employment is exempted from the civil service provisions of the City Charter. In order to receive a regular civil service appointment, employees must have successfully participated in a civil service examination, received a high enough score on the examination to be placed on and receive an appointment from an eligible list, and they must serve a probationary period. Exempt employees do not compete in a civil service examination, they are not placed on an eligible list and receive an appointment from that list, nor do they serve a probationary period. As a result, exempt employees do not have what is referred to as a “property interest” in their job. Exempt employees serve at the will of the appointing authority and can be terminated at any time without cause. Employees with a property interest in their job, i.e. civil service employees, cannot be deprived of their employment(discharged or suspended) without due process.

General Information About Exempt Employment

Exempt employees serve at the will of the appointing authority, and as such, they may be discharged, suspended or otherwise disciplined without cause. Exempt employees have no property interest in their employment, and any procedural benefit or other prerogative extended to them by their appointing authority is not intended to create and does not create any such property interest. No officer or employee of the City may make to any other officer or employee any representation of a property interest in employment which does not correspond to Charter provisions unless the City Council, by ordinance, permits such representation. No unauthorized representation can serve as the basis of an employee's reliance on, or expectation of, a property interest.

Employees Seeking To Become Civil Service Employees

There is no protective leave for an exempt employee appointed to a civil service position. Upon receiving a civil service appointment and passing probation, the former exempt employee will be subject to the Civil Service provisions described in Article X of the City Charter. Upon appointment, the civil service employee will begin to accrue displacement and layoff seniority on the first day of his/her civil service appointment and may file for promotional examinations for which s/he qualifies. A full or half-time exempt employee appointed to a full or half-time civil service position continues to: contribute to the Retirement System; accrue vacation time; accrue sick time; receive anniversary date salary increases; and, receive health and dental benefits identical to those received in the civil service position.

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