Analyst II position in the Corporate Applications section. The duties,
Employees may have to share and alternately use a workspace(s) on their
respective onsite days. Overtime may be available and some travel may be
required. May be required to travel to different facilities to perform work. A
valid California Driver’s License is required and must be maintained during
the course of employment.
Minimum requirements: Interested candidates must currently be in the
class of Systems Analyst and must have completed probation.
Candidates will be evaluated for the following work-related skills,
knowledge, and abilities:
- Knowledge and experience in supporting and troubleshooting PC hardware, software, and web-based/SaaS applications.
- Knowledge and experience in testing, supporting, and configuring various operating systems and web browsers.
- Knowledge and experience in gathering and documenting business and technical requirements.
- Knowledge and experience in problem-solving through analysis of technical and business solutions.
- Knowledge of project management concepts.
- Knowledge of ITIL best practices for change and incident management.
- Knowledge of Department policies and procedures.
- Strong time management, customer service, and interpersonal skills.
- Excellent technical, written, oral, and verbal communication skills.
The evaluation of candidates for this position may be based on a review of
training and experience as presented on the resume/application and an
interview. Due consideration will be given to attendance records. A
performance test may be administered. A background check will be conducted,
including review of attendance records or personnel folder.
