Background: Since its establishment in 1999, the Los Angeles Department of Neighborhood Empowerment (aka EmpowerLA) has grown into the nation’s largest and most innovative initiative in civic engagement and citizen-based government. Through a network of 99 Neighborhood Councils (NC), the City promotes public participation in government and works to improve government responsiveness to local concerns.
Duties: Project Assistants will be responsible for assisting in the coordination of
Neighborhood Council election and selection activities and outreach in conjunction with Neighborhood Council Boards and the Office of the City Clerk. This position will also assist in promoting civic participation in government and in the system of Neighborhood Councils, including the Charter of the City of Los Angeles and the Plan for a Citywide System of Neighborhood Councils, and assisting in the development of informal training.
Additionally, this position will be tasked with responsibilities associated with the Technology & Empowerment Services team that include, but are not limited to, the following:
IT Infrastructure & Hardware Management
- Equipment Inventory
- Hardware Support
- Onboarding and Offboarding Equipment
- Cell Phone Administration
Systems Administration & Software Licensing
- Software Support
- Domain & Account Administration
- Network Access Support
- Google Appsheet Support
- Website Maintenance Assistance
Neighborhood Council & Public Platforms
- Boundary Map Support
- NC Roster Management
- Constant Contact Support
- Neighborhood Council Distribution Groups (NCDGs)
- Other Special Projects As Needed
Requirements: A minimum of two years of full-time, paid experience in data processing, including the installation, operation, programming, analysis, design, and data control of hardware and software for small, medium, and large scale computer systems, as well as performing basic systems analysis, user requirements analysis, and troubleshooting.
A minimum of two years of experience (paid or unpaid) working in a professional office environment, processing complex requests through various business systems, interacting with the public, and providing status reports to management teams.
Preferred Requirements: Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field.
Experience supporting website design, development, or maintenance (e.g., HTML, CSS, or CMS platforms such as WordPress).
Experience managing or maintaining databases, including data entry, reporting, and quality assurance.
Familiarity with AI tools or platforms (e.g., automation tools, chatbots, data analysis tools, or generative AI applications).
Selection Process: Applications are subject to review. The most qualified candidates will be invited for an interview.