LADWP intends to fill up to two Senior Administrative Clerk positions in the Claims Section of the Communications & Community Affairs Division.
These positions will report directly to the Principal Clerk Utility, and will be responsible for duties that may include, but are not limited to the following:
•Receive/research new claims; solicit/receive miscellaneous claims documentation; Enter claims data into the iManage and Lawbase system to track status; Maintain standardized documentation for legal action; Receive, review, and process all case disposition memos and assignments for completion.
•Maintain Billing records; Audit files for accuracy and completeness (i.e. billing documentation from various divisions)
•Answers telephone calls, take messages; Coordinate and communicate with executive offices, various divisions, and other governmental agencies; Take and transcribe notes.
•Prepare, process and audit timekeeping records and personnel transactions.
•Type, file, prepare correspondence, order supplies, handle records retentions including moving records retention boxes weighing up to 30lbs.
•Prepare travel plans, and expense reports, process mileage reports.
•Ensure that clerical assignments and processes are completed accurately, thoroughly, and timely, including all claims responses and correspondence, consumer requests; Board inquiries, summarize and verify closure of claims in the electronic database; run reports using iManage and Lawbase computerized systems.
•Perform other related duties.
•This position requires judgement, tact, discretion, and the ability to work effectively with management, staff and others to accomplish the goals of the Los Angeles Department of Water and Power (LADWP) and the Claims Office.
•Other related duties as assigned by Management.
The selection process may include a resume review, screening, interview, performance exercise or any combination thereof. Due consideration will be given to previous experience, training, and attendance.
Please note that the LADWP Retirement Plan has changed. Prior to interviewing or accepting the job offer, we recommend you review the information available on the new Tier 1 and Tier 2 benefits at
http://retirement.ladwp.com/Tier2.html
